Turnkey

Hotels

Every guest call answered, day or night.

Bookings, guest questions, and requests handled around the clock — so your front desk isn’t tied to the phone during check-in.

A warm, welcoming boutique hotel lobby

The stay your caller is booking — confirmed before they hang up.

What it handles

Answer

Responds with real room availability and rates.

Qualify

Sorts booking requests from guest service requests.

Route

Books the room or routes to the right department (housekeeping, concierge, spa).

How it works

01

Identify

Identify booking vs. service request.

02

Inform

Inform from current availability and hotel info.

03

Discover

Discover dates, room type, guest details.

04

Hand off

Hand off — book directly or notify staff.

Example call

Thanks for calling The Harborview Hotel. How can I help?
Do you have any rooms available this weekend?
Let me check — yes, we have availability. Would you like a standard or deluxe room?
Deluxe, please, for two nights.
Got it. I'll get that booking confirmed for you now.

Reservation confirmed · confirmation sent.

Ready for agent review

Clear boundaries

  • Real-time availability only — no invented rates.

  • Complex group bookings and complaints route to staff.

  • Guest emergencies escalate immediately.

Who it's for

Connects to your tools

PMS (Property Management System)
Booking Engine
Lead Forms
SMS & Email

Native integrations and open API — connects to what you already use.

Stop letting bookings go to voicemail.