Turnkey

Spa & Wellness

Every treatment booked, every question answered.

Handle booking calls, membership questions, and gift card inquiries so your therapists stay with clients, not the phone.

A calm spa reception and treatment area

The appointment your caller just booked.

What it handles

Answer

Responds with real treatment menu and pricing.

Qualify

Collects treatment type, preferred therapist, timing.

Route

Books the appointment or routes membership questions to staff.

How it works

01

Identify

Identify service requested.

02

Inform

Inform from treatment menu and availability.

03

Discover

Discover preferences and scheduling.

04

Hand off

Hand off — book or route.

Example call

Thanks for calling Serene Studio Spa. What can I help you book?
I'd like to book a massage sometime next week.
Do you have a day and time in mind?
Tuesday afternoon, if available.
You're booked for Tuesday afternoon — I'll send a confirmation now.

Appointment booked.

Ready for agent review

Clear boundaries

  • No health or contraindication advice (e.g. "can I get a massage while pregnant") — routes to staff.

  • Membership billing routes to front desk.

Who it's for

Connects to your tools

Booking Software
Membership System
Lead Forms
SMS & Email

Native integrations and open API — connects to what you already use.

Keep your therapists with clients, not the phone.